For the past 20 years, I’ve had my home alarm monitoring provided by 2 of the bigger alarm companies (you know who they are…. A.. and P…_) but recently switched to Scripps Ranch Security. The cost is so much more affordable and the customer service can’t be beat.

Joe tested all my equipment, set up the new burglary and fire monitoring and reduced my annual fee (all in under an hour). Yea! Can’t beat that with a stick. (FYI, one of the “big companies that start with an A” failed to test my equipment for an entire year when I discovered that my phone signal was not properly being sent/received. That is an example of bad customer service.) SR Security will be doing regular tests of the alarm and signal. That is an example of GOOD customer service.

Also, I explained that some family members have a hard time remembering the code, so he is going to install a device that allows them to arm and disarm with a remote control device. There is absolutely no hard sell, just recommendations based on my needs.

I give this company a 5 star rating and recommend them to all my friends in the Scripps Ranch and Poway area.